Cancel Order Policy

At EquinoxxStore, we understand that plans can change, so we’ve crafted a straightforward and accommodating cancellation policy.

Cancellation Window – Act Quickly: You have a 30-minute window from the time you place your order to cancel, no questions asked. This brief period offers you peace of mind. Made a quick decision? No worries; we’re here to help.

How to Cancel: To cancel within the 30-minute window, simply head to our Contact Us page. Our team is ready to assist you in canceling your order without any hassle.

Beyond the 30 Minutes: After the 30-minute mark, your order is already being prepared for its journey. At this stage, it will soon be shipped, as we prioritize efficiency to ensure your items arrive on time.

Got Questions or Need Help? If you have any questions or need assistance, visit our Contact Us page. The EquinoxxStore customer service team is here to support you with any inquiries or concerns.

Thank You for Choosing EquinoxxStore! Your trust means the world to us. We’re thrilled to be a part of your shopping experience and look forward to continuing to provide you with service that leaves you smiling.